Employers Can’t Control Personal SM Accounts

i love my job by peretzpup

i love my job by peretzpup

Last week a friend of mine asked about if employers can require employees to do anything with their social media accounts. Apparently, his friend’s employer asked the employees to change the cover photos and avatars on their Facebook pages to some type of advertising for the company.

If a company wants to be involved in social media, they need to create their own accounts on Facebook, Twitter, and any other site where they want to have a presence. They should also have crystal clear contracts with the employees and/or businesses who manage these accounts that state how they should be used, who will own the intellectual property on the sites, and who will own the accounts and followers if the employee leaves or changes positions or if the company hires another company to manage their social media.

Back to employers telling employees what to do on their personal accounts – your personal Facebook account is your personal property. Your employer can prohibit you from being on your personal accounts during work hours or work computers and they can discipline you for violating your employment contract on it (as long as it doesn’t violate the NLRA). But to require you to promote the company on your personal page? That would be a big “Oh hell no.”

I checked out Facebook’s terms of service and they clearly state you must use Facebook Apps for all promotions and that you will not use “your personal timeline for your own commercial gain (such as selling your status update to an advertiser).” If your employment is contingent on promoting the business on your personal account, I see a valid argument that you essentially sold your part of your timeline to your employer.

On the other hand, companies want their employees to be happy in general and want them to support the product. I see no problem in companies making images available if employees wanted to voluntarily change their profile photos. I think it would be awesome if the company allowed employees to take pictures of themselves with a company mural or sign to use in social media if they were so inclined. This would have to be completely voluntary with no consequences, positive or negative, based on employee participation.

I’m a big proponent of employers leaving employees alone when it comes to their personal time and social media accounts as long as the employees aren’t violating company policies. If you think your employer is asking you to do something questionable with your social media accounts, check the website’s terms of service and consult a social media attorney (like me) in your community.

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  • http://www.facebook.com/Kristinslice Kristin Garrison Slice

    Hello Ruth, We have several clients ask us for a copy of a standard social media agreement to sign with their employees. Is there a template that you can recommend? 

    • http://www.CarterLawAz.com/ Ruth Carter

      This is an area of law that is constantly evolving. I can’t recommend a template because the next report from the National Labor Relations Board might say that what was permissible last week is now impermissible. I’d say it’s best to hire an attorney to write your social media policy and then have them review it at least annually to make sure it is still in compliance with the National Labor Relations Act.

      • Catherine Wyeth

        I have a question, My employer is a bar/restaurant that is requiring all employees to post on their personal page for their friends and followers to come to our business. Their argument is that other bars in the industry do the same thing. It is such a big requirement that owners have said that if they dont they will need to find a new job. I personally made a private work related page and invited friends who choose to follow for updates on events at my work. However I think it is wrong to use my personal friends for their own personal gain. If i am happy to post something willingly then I will but not because I am forced to because i dont want to lose my job… is this a valid argument?

        • http://www.CarterLawAz.com/ Ruth Carter

          If I was in this situation, I’d print out the Facebook Terms of Service, highlight the provisions that show that what my employer is asking me to do is a violation of Facebook, and see what they say. I can’t give legal advice via my blog, but you should consult an employment lawyer in your area and see what he/she says about it.

  • Krys

    re: “violating your employment contract”
    so, if there is no specific verbiage in your contract regarding things you say or post online, the employer can’t discipline for something posted on social?

    • http://www.CarterLawAz.com/ Ruth Carter

      Not necessarily. If your contract or employment handbook prohibit sharing trade secrets or bad-mouthing your clients, you can be fired for doing it regardless of what forum you use to do it. If you’re an at-will employee, you can be fired for a lot of what you post online if your boss doesn’t like it. Your employer can’t legally fire you for doing anything that is protected by the National Labor Relations Act, like having public discussions with your fellow employees about your wages or work conditions: http://bit.ly/xVhbUj.

  • http://www.facebook.com/chervictoria.payne Cher-Victoria Ffs Payne

    Hi I was hoping for some advice regarding Twitter, can an employer print off your whole account & tweets to us as gross misconduct for saying you have a s**t job or anything of similar content?

    • http://www.CarterLawAz.com/ Ruth Carter

      You should have a consultation with an employment attorney in your area. Some online statements are protected by the National Labor Relations Act and some aren’t. I did a post on this last year about some of the differences: http://bit.ly/zcSG1d. I hope it helps.

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  • bananar1969

    Can an employer tell me who I can and cannot have on my personal social media pages (Facebook, Twitter etc.)?

    • http://www.CarterLawAz.com/ Ruth Carter

      That’s a complicated question and detail dependent. You should consult an attorney in your community about your specific situation.

  • VitorGGA

    I try monitor my employers using https://apps.facebook.com/xeeftmonitor

    • http://www.CarterLawAz.com/ Ruth Carter

      Thanks for sharing.

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